Bug Report: Sync Errors and Missing Artefacts

Hello Runners! We wanted to make you aware of some bugs in our latest 8.0 release and let you know what we’re doing to deal with them. We never want technical issues to get in the way of your surviving the apocalypse, so repairing issues like these are our number one priority.

Sync Errors

Since the 8.0 update on iPhone, users have reported error messages reporting syncing issues when they start the app. We’re preparing a fix right now and hope to have it in your hands soon. In the meantime, please do not uninstall Zombies, Run! – doing so will not fix the problem, and may lead to you losing run data. Please wait for the app to update, and keep an eye on our official Twitter account for more information.

Missing Artefacts & Buildings in Season 8

With the launch of Season 8, an error in our content pipeline led to the missions releasing without their associated Artefacts, Buildings and Milestone emails. We’ve now fixed this.

If you have already completed Season 8 Missions 1, 2, 3 or 4, the relevant Buildings will unlock automatically when you next sync your app.

To unlock Artefacts and Milestone emails, you’ll need to re-run Season 8 Missions 1, 2, 3 and 4 if you’ve already completed them. If you want to do this quickly, you can start these missions on “Constant Pace” mode, with the mission length set to the shortest possible time and no zombie chases, and then let them run while you do other things.

Again, we’re sorry for the inconvenience. We want to bring you the best running experience possible, and we hate to see issues like these get in the way of that.

Stay safe out there!

New Subscriptions Price Rise

Change is coming

Attention, Runners Five! Beginning from Monday May 13th 2019, we’ll be increasing the price of all new Zombies, Run! subscriptions, as detailed below. These price changes will only apply to new subscriptions; if your subscription begins before that date, these increases will not affect you unless you allow your subscription to lapse without renewing it.

  • New Annual subscriptions will increase from $24.99 USD to $34.99 USD
  • New Monthly subscriptions will increase from $3.99 USD to $5.99 USD

Legacy subscriptions will be unaffected by these pricing changes, as will all active subscriptions begun prior to Monday May 13th.

Since we first created Zombies, Run!, we’ve been committed to striking a balance between affordability and sustainability. We want to make a game that will reach as many people as possible while also ensuring we’re able to continue supporting it to the standard we believe our players deserve. That’s why we put our prices up only when we believe it’s necessary to make sure we can keep giving Zombies, Run! the attention it deserves, and why this is our first price increase in over two years.

Increasing the cost of new subscriptions allows us to increase the resources we can dedicate to improving Zombies, Run!, and to creating a wider range of the amazing content you love to run to. We believe our new subscription prices still represent great value – less than ten cents per day, or the cost of one cup of coffee per month! We hope you’ll agree that your time at Abel is worth it.

Stay safe out there!