Bug Report: Sync Errors and Missing Artefacts

Hello Runners! We wanted to make you aware of some bugs in our latest 8.0 release and let you know what we’re doing to deal with them. We never want technical issues to get in the way of your surviving the apocalypse, so repairing issues like these are our number one priority.

Sync Errors

Since the 8.0 update on iPhone, users have reported error messages reporting syncing issues when they start the app. We’re preparing a fix right now and hope to have it in your hands soon. In the meantime, please do not uninstall Zombies, Run! – doing so will not fix the problem, and may lead to you losing run data. Please wait for the app to update, and keep an eye on our official Twitter account for more information.

Missing Artefacts & Buildings in Season 8

With the launch of Season 8, an error in our content pipeline led to the missions releasing without their associated Artefacts, Buildings and Milestone emails. We’ve now fixed this.

If you have already completed Season 8 Missions 1, 2, 3 or 4, the relevant Buildings will unlock automatically when you next sync your app.

To unlock Artefacts and Milestone emails, you’ll need to re-run Season 8 Missions 1, 2, 3 and 4 if you’ve already completed them. If you want to do this quickly, you can start these missions on “Constant Pace” mode, with the mission length set to the shortest possible time and no zombie chases, and then let them run while you do other things.

Again, we’re sorry for the inconvenience. We want to bring you the best running experience possible, and we hate to see issues like these get in the way of that.

Stay safe out there!